RMA
If you would you like to file a RMA request, we recommend you to report the product yourself at right supplier. As a result, the handling period will be shorter and you will have an overview on the process of reparation.
The overview below includes a clear overview of what procedure applies to which brand and where you can go to register a repair.
If you have any questions about your service request, we are obviously glad to help you and to look for the best solution with you. Please call your AplusK Dealer Manager on +31(0)88-7000.800.
If your brand is not listed, please register it through [email protected] or call AplusK for the right procedure. We will then deal with the RMA request and keep you informed so you in turn can inform your client.
Select your manufacturer
You can register a Samsung repair by sending an email to [email protected]. Please provide the following information in the email:
- Name of organisation
- Contact person
- Address details
- Samsung type number
- Serial number
- Date purchased with a copy of the purchase invoice in the attachment
- Description of the problem
You can register a Hitachi repair by sending an email to [email protected]. Please provide the following information in the email:
- Name, address, residence
- Type number Hitachi projector and serial number
- Date purchased with a copy of the purchase invoice in the attachment
- Description of the problem
You can register a Sharp repair by sending an email to [email protected]. Please provide the following information in the email:
- Name of organisation
- Contact person
- Address details
- Sharp type number
- Serial number
- Date purchased with a copy of the purchase invoice in the attachment
- Description of the problem
You can register a Optoma repair by sending an email to [email protected]. Please provide the following information in the email:
- Name of organisation
- Contact person
- Address details
- Optoma type number
- Serial number
- Date purchased with a copy of the purchase invoice in the attachment
- Description of the problem
You can register a repair for all other brands by sending an email to [email protected]. Please provide the following information in the email:
- Name of organisation
- Contact person
- Address details
- Brand, type number and serial number
- Date purchased with a copy of the purchase invoice in the attachment
- Description of the problem
Het aanmelden van een Philips reparatie kun je doen door een mail te sturen naar [email protected]. In de mail dien je de volgende gegevens te vermelden:
De Philips Customer Service van Mainteq is ook telefonisch bereikbaar:
- Nederland (+31) 10 428 9533
- België (+32) 27007360
- Luxemburg (+352) 26 84 30 00
